sopp+sopp works proactively to identify all eligible ULR claims from the moment the incident is reported.

We immediately begin investigations to identify insurers and make contact to ensure liability and indemnity can be resolved as swiftly as possible.

This means that we are often able to secure a liability admission while repairs are still ongoing, or, the event of a dispute, we can gather evidence as swiftly as possible, significantly shortening claim lifecycles.

Our Uninsured Loss Recovery process is supported by task-driven workflows in our Claims Management System, allowing eligible claims to be identified ahead of time, and the appropriate action taken quickly.

It also means we’re able to provide in-depth MI relating to loss recovery activity, allowing your fleet to identify and analyse the financial benefit.

Sometimes, your fleet might not wish to repair the damage to your vehicle immediately, or indeed at all.

For example, if the repair could be scheduled in-line with expected service or maintenance, the damage is only cosmetic, or if the vehicle is due to be retired or de-fleeted in the near future.

However, your fleet can still reclaim costs from at-fault parties in these cases, even if the vehicle has not been repaired.

To achieve this, we can use pro forma estimates calculated and validated by our in-house engineers to invoice at-fault parties, based on the damage the vehicle has sustained, and how much it would cost to repair it in-full.

This means your fleet is covered against costs resulting from any non-fault claims, even if you feel a repair does not need to be completed - minimising risk of financial impact on your business during processes like de-fleeting.

Our team work to recover all eligible costs associated with non-fault claims, including vehicle repair, financial/material losses, vehicle replacement or temporary hire, or even lost earnings resulting from vehicle downtime.

sopp+sopp work to ensure all claims costs are tracked, accounted for, and invoiced to the at-fault party - no matter the claim’s value or complexity.

Our Motor Recoveries team are 100% dedicated to their remit, working exclusively with our fleet customers to ensure swift & effective uninsured loss recovery.

Our ULR service is delivered completely in-house, end-to-end, enabling us to deliver a centralised one-call solution from incident reporting to claim settlement.

Our team is also supported by an expert panel of solicitors, who enable a robust litigation strategy in any cases of insurer dispute or non-payment, to ensure claims are settled as swiftly as possible.

Our Uninsured Loss Recovery service is operated on a ‘no win, no fee’ basis, meaning there’s no cost or impact on your business if recovery claims aren’t paid or accepted.

This allows your fleet to harness all the benefits of swift, proactive loss recovery for non-fault claims, without taking on any additional financial risk.

As well as a dedicated in-house team of recoveries specialists, we are also supported by a panel of expert solicitors, with whom we work closely to enable us to take effective legal action against any insurer with whom we cannot agree settlement of your losses, or resolve liability in your favour.

This process ensures that all recoverable losses are settled fairly, and that insurers cannot simply ignore your claim.

This helps to maximise recovery of costs, as well as keeping claim lifecycles lower by forcing insurers to action where they have been refusing to engage in negotiations.