Managed Vehicle Recovery Service for Fleets
Our fully-integrated vehicle recovery service is provided as standard to our fleet customers alongside our in-house FNOL service, providing 24/7/365 support for their drivers at the roadside.
We’re accredited to recover vehicles of all sizes, types, and specifications - from cars and vans to large commercial HGVs, and even plant equipment - including EVs, hybrids, and AFVs.
Where ever your driver is located, and whatever vehicle they’re in, our recovery service is on-hand to support them, and bring them and their vehicle back to safety.
Round the Clock: 24/7/365 Recovery
Delivering 24/7/365 availability of recovery services at the roadside - whenever the incident occurs, and wherever your driver is located, we can reach them quickly.
Fully-Integrated for Seamless Deployment
Our recovery process is fully integrated with our claims management system - making deployment a quick & easy process, and providing real-time updates to you and your drivers.
Specialist & Commercial Vehicle Expertise
Providing swift roadside recovery for commercial vehicles of all sizes and specifications - from 2 wheels up to 18, and including EVs, Hybrids, and AFVs.
Trusted by a Range of Leading Commercial Fleets…
Recovery for Fleet Vehicles of all Types, Sizes, and Specifications
Our fully-accredited vehicle recovery partner caters for all types & sizes of commercial vehicles, whatever the circumstances, and wherever they’re located - with swift UK-wide response all year round.
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Our fleet vehicle recovery service is tailored to the unique complexities of commercial vehicles. We're able to recover vehicles of all shapes, sizes, and specifications - from small electric scooters, all the way up to large modified HGVs and plant equipment - including cargo, machinery, and trailers.
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We partner with industry leaders in safe & secure EV, hybrid, and AFV recovery. Our partners have specialist training, equipment, and processes in place to cater for all vehicle and fuel types, meaning our customers' requirements can be catered for consistently, and dynamically as they adapt to newer vehicles.
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Our recovery partner is fully accredited in the transportation and carriage of hazardous & dangerous goods, allowing them to safely and securely recover all types of commercial vehicles and their associated cargo, including machinery and chemical tankers.
Our recovery agents are comprehensively trained, equipped, and experienced in the recovery of motorcycles, cars, Light Goods Vehicles (LGV), Public Service Vehicles (PSV), Heavy Goods Vehicles (HGV), construction plant and farm machinery.
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Direct integration with our systems provides real-time recovery updates, allowing us to track the progress of all jobs as they unfold, and give the driver accurate, situationally updated ETAs.
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Our open-ended system integration enables instant deployment of recovery services to the driver’s location, including incident recovery, load transhipment, vehicle movement and storage management.
In addition, this integration provides real-time progress updates, enabling consistent communication for our fleet customers and their drivers throughout the process.
Discover All our Fleet Management Services…
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First Notification of Loss (FNOL)
Our UK-based fleet FNOL service is tailored to the bespoke complexities and reporting requirements of our commercial fleet customers, and the preferences of their drivers.
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Managed Vehicle Recovery Service
Our fully-integrated vehicle recovery service comes as standard alongside our in-house FNOL solution, providing 24/7/365 support for vehicles of all sizes & fuel types.
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In-vehicle Video Monitoring Solutions
Harnessing in-vehicle telematics & camera technology to enable data-driven incident reporting, third-party intervention, liability assessment, and risk management.
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Third-Party Intervention (TPI)
Our dedicated Third-Party team provide an empathetic, brand-centric intervention service - focused on swift engagement, reputation management, and cost control.
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Intelligent Repair Deployment
sopp+sopp have a comprehensive triage and deployment process designed to get fleet vehicles back on the road swiftly, while also actively controlling the cost of repair.
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Effective Repair Management
sopp+sopp’s dedicated, in-house repair management team works proactively on behalf of our customers to reduce vehicle downtime once a repair has been deployed.
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In-House Engineering Division
Our in-house engineering team is comprised of over 60 engineers - validating all estimates to control costs, support sustainability targets, and drive down key-to-key durations.
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Uninsured Loss Recovery (ULR)
Our Uninsured Loss Recovery service supports fleets in minimising non-fault claims expenditure, by seeking to recover all eligible losses from the at-fault insurer.
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De-Fleeting & End-of-Lease Management
We have extensive experience providing support for customers when de-fleeting vehicles, for both owned and leased assets which have reached the end of their service.
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Unreported Claims Management
sopp+sopp’s unreported claims management service helps our fleet customers to minimise both the reputational and financial impact of unreported third-party incidents.
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Post-Incident Admin & Investigations
Our dedicated fleet admin team are supported by our proprietary claims technologies, facilitating automation and higher accuracy throughout everyday claims processes.
