Post-Incident Admin & Investigation Service for Fleets
Fleet management can be an incredibly admin-intensitve process, especially when it comes to post-incident management. That's why, at sopp+sopp, we're focused on simplifying and automating incident-related admin processes - removing the load from fleet managers and their teams, while providing them complete visibility.
Our in-house, end-to-end post-incident admin service helps our fleet customers to lighten the administrative workload, by dealing with all aspects of post-incident investigations on their behalf - including driver engagement and debriefing.
Post-Incident Processes & Investigations
We’re highly experienced in managing post-incident investigations on behalf of our fleet customers, including empathetic engagement with drivers and third-parties.
Driven by System-Backed Automations
sopp+sopp’s proprietary Claims Management System is built to automate routine tasks, minimising admin with dynamic, task-driven workflows for all key incident & claims processes.
Claims Managed Quickly, Efficiently, and Securely
We manage all fleet claims end-to-end, in-house, with dedicated teams covering everything from incident reporting to third-party intervention, and uninsured loss recovery.
Trusted by a Range of Leading Commercial Fleets…
Fleet-Tailored Post-Incident Administration Services
sopp+sopp’s post-incident admin service helps our customers to relieve some of the weight of claims administration. Our dedicated fleet admin team are supported by our self-developed range of claims technologies, helping to facilitate automation and increase accuracy throughout everyday claims processes.
We can handle everything from incident data analysis to post-incident investigations, driver de-brief, and third-party engagement - helping to lighten the administrative load for fleet managers.
Discover All our Fleet Management Services…
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First Notification of Loss (FNOL)
Our UK-based fleet FNOL service is tailored to the bespoke complexities and reporting requirements of our commercial fleet customers, and the preferences of their drivers.
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Managed Vehicle Recovery Service
Our fully-integrated vehicle recovery service comes as standard alongside our in-house FNOL solution, providing 24/7/365 support for vehicles of all sizes & fuel types.
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In-vehicle Video Monitoring Solutions
Harnessing in-vehicle telematics & camera technology to enable data-driven incident reporting, third-party intervention, liability assessment, and risk management.
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Third-Party Intervention (TPI)
Our dedicated Third-Party team provide an empathetic, brand-centric intervention service - focused on swift engagement, reputation management, and cost control.
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Intelligent Repair Deployment
sopp+sopp have a comprehensive triage and deployment process designed to get fleet vehicles back on the road swiftly, while also actively controlling the cost of repair.
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Effective Repair Management
sopp+sopp’s dedicated, in-house repair management team works proactively on behalf of our customers to reduce vehicle downtime once a repair has been deployed.
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In-House Engineering Division
Our in-house engineering team is comprised of over 60 engineers - validating all estimates to control costs, support sustainability targets, and drive down key-to-key durations.
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Uninsured Loss Recovery (ULR)
Our Uninsured Loss Recovery service supports fleets in minimising non-fault claims expenditure, by seeking to recover all eligible losses from the at-fault insurer.
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De-Fleeting & End-of-Lease Management
We have extensive experience providing support for customers when de-fleeting vehicles, for both owned and leased assets which have reached the end of their service.
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Unreported Claims Management
sopp+sopp’s unreported claims management service helps our fleet customers to minimise both the reputational and financial impact of unreported third-party incidents.
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Post-Incident Admin & Investigations
Our dedicated fleet admin team are supported by our proprietary claims technologies, facilitating automation and higher accuracy throughout everyday claims processes.
