Intelligent Damage Triage & Repair Deployment
sopp+sopp’s intelligent triage & deployment solution is designed to get your fleet’s vehicles back on the road as quickly as possible, by ensuring right-first-time, cost-effective deployment of repair services.
Our blend of self-developed technologies, in-house claims handlers, and skilled engineers enables us to swiftly identify the exact repair requirement of every vehicle, and find the right solution quickly - the first time around.
We monitor repair capacity in real-time throughout our UK-wide repair network, helping to get your vehicles deployed as soon as space becomes available - whether it requires roadside, mobile, or bodyshop services.
Utilise a Diverse Network of Repairers
We incorporate SMART, mobile, roadside, and bodyshop repairers into the deployment process as standard, allowing us to harness their cost and time-saving benefits when they’re the appropriate option.
Supported by Advanced Damage Assessment
Our intelligent deployment process is supported by advanced damage assessment technology, which helps us to identify total loss quickly, and generate repair options based on the vehicle’s exact requirements.
Minimise Post-Incident Vehicle Downtime
Our ‘right-first-time’ approach to repair deployment helps us minimise vehicle downtime for our fleet customers, and get their vehicles back on the road as soon as possible, while minimising costs at all ends of the claim.
Trusted by a Range of Leading Commercial Fleets…
Right-first-time repair deployment…
sopp+sopp operates a right-first-time approach to repair deployment. By harnessing self-developed technologies, and an industry-leading engineering processes, we can ensure vehicle requirements are identified correctly the first time around, and the right solution deployed quickly - getting your fleet’s drivers back on the road sooner.
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Our in-house engineering team work to ensure vehicle's repair requirements are assessed comprehensively, identified in full, and that all methods utilised provide the best value for our fleet customers - both in terms of at-cost repair price, and accounting for vehicle downtime.
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Our digital damage assessment solution, Activate Assess, allows drivers to scan and upload comprehensive imagery of the vehicle, and all areas of damage, promoting more accurate, data-backed triage and engineering decisions. This enables repair requirements to be assessed in full on a remote basis, and the right solutions deployed quickly and correctly the first time around.
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Our focus on right-first-time deployment enables us to minimise periods of post-incident vehicle downtime for our fleet customers, ensuring their vehicles are repaired quickly, and in-full, the first time around - getting drivers back on the road sooner.
Discover All our Fleet Management Services…
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First Notification of Loss (FNOL)
Our UK-based fleet FNOL service is tailored to the bespoke complexities and reporting requirements of our commercial fleet customers, and the preferences of their drivers.
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Managed Vehicle Recovery Service
Our fully-integrated vehicle recovery service comes as standard alongside our in-house FNOL solution, providing 24/7/365 support for vehicles of all sizes & fuel types.
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In-vehicle Video Monitoring Solutions
Harnessing in-vehicle telematics & camera technology to enable data-driven incident reporting, third-party intervention, liability assessment, and risk management.
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Third-Party Intervention (TPI)
Our dedicated Third-Party team provide an empathetic, brand-centric intervention service - focused on swift engagement, reputation management, and cost control.
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Intelligent Repair Deployment
sopp+sopp have a comprehensive triage and deployment process designed to get fleet vehicles back on the road swiftly, while also actively controlling the cost of repair.
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Effective Repair Management
sopp+sopp’s dedicated, in-house repair management team works proactively on behalf of our customers to reduce vehicle downtime once a repair has been deployed.
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In-House Engineering Division
Our in-house engineering team is comprised of over 60 engineers - validating all estimates to control costs, support sustainability targets, and drive down key-to-key durations.
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Uninsured Loss Recovery (ULR)
Our Uninsured Loss Recovery service supports fleets in minimising non-fault claims expenditure, by seeking to recover all eligible losses from the at-fault insurer.
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De-Fleeting & End-of-Lease Management
We have extensive experience providing support for customers when de-fleeting vehicles, for both owned and leased assets which have reached the end of their service.
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Unreported Claims Management
sopp+sopp’s unreported claims management service helps our fleet customers to minimise both the reputational and financial impact of unreported third-party incidents.
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Post-Incident Admin & Investigations
Our dedicated fleet admin team are supported by our proprietary claims technologies, facilitating automation and higher accuracy throughout everyday claims processes.
