The Faster, Smarter Fleet Management Partner
Technology-driven Fleet Accident Management Services, focused on reducing claims costs, and minimising post-incident vehicle downtime.
Fleet Accident Management Specialists
Fleet-tailored solutions and services to minimise the cost, risk, and inconvenience of road incidents.
Streamlined Fleet Incident Reporting
Reduce incident reporting durations and improve claims data quality & accuracy.
Intelligent Triage & Smart Deployment
Minimising vehicle downtime through efficient deployment of the right repair solution, the first time around.
Third Party Intervention
Ensuring swift, accurate information capture - and brand-conscious engagement of third parties on behalf of our fleet customers - controlling claims costs & protecting brand reputation.
Uninsured Loss Recovery
Reducing financial risk to your fleet by ensuring swift & complete recovery of all eligible claims costs from at-fault third parties - including repair costs, vehicle replacement, lost earnings, and damaged goods & cargo.
Proprietary Fleet Management Technologies
Market-leading fleet management technologies, including Electronic Notification of Loss, digital damage assessment, and the sopp+sopp claims management system - developed and delivered in-house.
Specialist Vehicle Management & Repair
Specialists in commercial vehicle management, engineering, and repair - with an approved UK network of car, LCV & HGV repairers.
UK-Wide Repair Network
Owned UK-wide network of Activate Accident Repair bodyshops, and partnerships with roadside, mobile & on-site repairers across the country.
Effective Vehicle Downtime Management
Reducing post-incident vehicle downtime for our fleet customers, by ensuring swift incident reporting, responsive vehicle recovery, and high-quality, right-first-time repairs.
EV, Hybrid, and AFV Accredited
Our recovery, engineering, and repair services are fully tailored & accredited for the complexities of electric, hybrid, and alternative fuel vehicles.
FNOL & eNOL Incident Reporting
24/7/365 Telephone FNOL incident reporting service, enhanced by our proprietary Electronic Notification of Loss web-app, Activate Initiate - increasing the speed & accuracy of incident reporting.
In-Vehicle Camera & Telematics Integrations
Direct partnerships with leading providers of in-vehicle camera & telematics solutions, helping fleets to achieve data-driven incident reporting, swift third-party capture, and robust risk management.
Fleet-Tailored Claims Management
End-to-end claims management, tailored to your fleet's unique commercial requirements, and supported by our range of in-house claims technologies - enhancing efficiency, accuracy, and cost control.
About sopp+sopp
sopp+sopp are market leaders in technology-driven Fleet Accident Management solutions, working with some of the UK’s best-known fleets, commercial insurers, and brokers to deliver seamless claims & repair journeys.
Since our conception in 2003, we’ve developed a range of in-house fleet solutions - encompassing everything from swift & accurate incident reporting, to high-quality commercial vehicle repair, engineering, and cost-effective claims management.
Our service is supported by a variety of self-developed claims technologies, including digital incident reporting (eNOL), our vehicle damage assessment solution, our proprietary Claims Management System (CMS), and integrations with camera & telematics technologies.
Our Approach
Proactive & Innovative
We deliver proactive, fleet-tailored solutions that mirror the exact requirement, preferences, and operational intricacies of your business. We pride ourselves in working as an extension of our customers’ businesses, and never want to be seen as a ‘black box’ service provider. We’re here to develop a deep understanding of your business, its fleet, and its commercial goals, and deliver services that streamline your day-to-day processes, and work to overcome your unique challenges.
Centralised & Transparent
At sopp+sopp, our service is built to serve as a one-call solution for all your fleet’s accident & claims management needs. We integrate directly with your systems and operational teams, providing you with easy-access, real-time insights for all cases we deal with - promoting smarter, more consistent, data-backed decision making. This allows fleet operators to focus on their core business objectives, while sopp+sopp handle the intricacies of incident, repair, and claims management.
Trusted Fleet Partner
sopp+sopp was founded on commercial vehicle expertise, to serve the specific needs and intricacies of fleet management. With this expertise at our foundation, and over two decades of exposure to the ever-changing industry, we possess an in-depth understanding of all that goes into commercial fleet management. Our dedicated fleet & commercial teams work with fleets of all sizes and purposes, operating everything from large specialist HGVs to vans and cars, with no restrictions.
Trusted by a Range of Leading Commercial Fleets…
Fleet-Tailored Accident Management Services…
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First Notification of Loss (FNOL)
Our UK-based fleet FNOL service is tailored to the bespoke complexities and reporting requirements of our commercial fleet customers, and the preferences of their drivers.
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Managed Vehicle Recovery Service
Our fully-integrated vehicle recovery service comes as standard alongside our in-house FNOL solution, providing 24/7/365 support for vehicles of all sizes & fuel types.
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In-vehicle Video Monitoring Solutions
Harnessing in-vehicle telematics & camera technology to enable data-driven incident reporting, third-party intervention, liability assessment, and risk management.
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Third-Party Intervention (TPI)
Our dedicated Third-Party team provide an empathetic, brand-centric intervention service - focused on swift engagement, reputation management, and cost control.
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Intelligent Repair Deployment
sopp+sopp have a comprehensive triage and deployment process designed to get fleet vehicles back on the road swiftly, while also actively controlling the cost of repair.
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Effective Repair Management
sopp+sopp’s dedicated, in-house repair management team works proactively on behalf of our customers to reduce vehicle downtime once a repair has been deployed.
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In-House Engineering Division
Our in-house engineering team is comprised of over 60 engineers - validating all estimates to control costs, support sustainability targets, and drive down key-to-key durations.
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Uninsured Loss Recovery (ULR)
Our Uninsured Loss Recovery service supports fleets in minimising non-fault claims expenditure, by seeking to recover all eligible losses from the at-fault insurer.
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De-Fleeting & End-of-Lease Management
We have extensive experience providing support for customers when de-fleeting vehicles, for both owned and leased assets which have reached the end of their service.
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Unreported Claims Management
sopp+sopp’s unreported claims management service helps our fleet customers to minimise both the reputational and financial impact of unreported third-party incidents.
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Post-Incident Admin & Investigations
Our dedicated fleet admin team are supported by our proprietary claims technologies, facilitating automation and higher accuracy throughout everyday claims processes.
End-to-end Fleet Management Solutions
Our fully-tailored Accident Management solutions are designed to identify, explore and solve your fleet’s key challenges - reducing claims costs, minimising vehicle downtime, and mitigating operational risks effectively.
